Woodys Web Space

 
phone 07851234690
email ian@woodyswebspace.co.uk

Support Programs

These are some of the programs I use to fix customers computers.
If you want to try to fix your own machine be my guest and have a go.
I can not be held responsible for any damage these programs cause. I have put them here so you can save a bit of time and money searching.

Hijack this
Malwarebytes
SuperAntiSpyware
Avast anti virus
Ccleaner
Spybot search and destroy

Remote Support

For customers that need remote assistance please click here.

Click on save. In the window that opens go to the right hand column find Desktop and click on it, then click save. Minimise this window and find the file called support.zip. Double click on the file. This should open it. Double click on the support.exe file and the program should start. Double click on "Double click here for support".
It's a good idea to phone me before you do this last step so I can be ready at my end.

You must have a good internet connection for this to work. You also need to be on the machine that you want me to look at.
If I can figure out what is wrong with your system and get it working again I charge for the help, but not as much as me coming to see you.

In most cases I have a no fix no fee policy.

Just for Leon 

Go into Control panel
Click on User Accounts
Click Manage another account
Click on the account you wish to remove
Click on Delete this account
Click on Delete files or Keep files

That's It!